Website and account terms

Account categories

Individual accounts use public retail pricing. Approved Regular B2B accounts may receive VAT-inclusive discounted prices. Approved and activated Franchise and Authorised Reseller accounts may receive their assigned wholesale price book excluding VAT.

Approval and access

Application does not guarantee approval. AfriSmartHome may request verification, assign, suspend or remove account access, and correct pricing or configuration errors. Protected pricing must not be shared outside the authorised organisation.

Partner relationships

Franchise and Reseller rights arise only from the applicable written agreement and completed activation. No website statement guarantees territory, income, exclusivity, stock or delivery.

Orders and tax

Prices, tax presentation, payment and fulfilment conditions depend on account type, order and written terms. An order is not allocated until confirmed under the applicable process.

Safety and product suitability

Customers remain responsible for following product instructions and obtaining qualified advice for mains electricity, medical, safety-critical or high-surge loads.